1. Eligibility for Refunds
Refunds may be issued for bookings that meet the conditions outlined in our cancellation guidelines, such as service unavailability, incorrect booking details, or other valid concerns.

2. Refund Process
Customers must initiate a refund request by contacting our support team and providing proof of booking. Additional documentation may be required for verification.

3. Refund Methods
Approved refunds will be processed using the original payment method. Depending on your payment provider, the time required for the refund to appear may vary.

4. Non-Refundable Bookings
Certain bookings may not be eligible for refunds, including custom or personalized services, promotional bookings, or services marked as non-refundable.

5. Conditions for Refunds
Refunds apply only to bookings that have not been used, partially used, or already provided. Services that have been initiated, completed, or missed may not qualify for a refund.

6. Fees and Charges
Any service or processing fees are typically non-refundable unless the refund is due to an error on our part.

7. Changes to Refund Policy
We reserve the right to update or modify this refund policy at any time. Updates will be published on this page.